24 hour telephonic self-service
You can now request various items via our new and convenient 24 hour automated telephonic self-service facility.
Simply dial 0860 00 4367 and follow the voice prompts to:
Change your benefit options (only once a year, before the cut-off date);
Change your contact telephone and fax numbers;
Request tax certificates;
Request new member cards and
Request the following forms:
Member application form;
Chronic medication application form;
PMB programme application form;
Affidavits confirming dependency;
Maternity Programme enrolment form or
Newborn registration form.
Ensure that you have your member and ID numbers handy for any requests, except when you are requesting forms.
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