GEMS Mobile

Contact Us

Members ›

General Enquiries ›

GEMS call centre: 0860 00 4367

Fax: 0861 00 4367

Emergency number: 0800 44 4367

Confidential fraud line: 0800 21 22 02

Email: enquiries@gems.gov.za

E-mail ›

Compliments: compliments@gems.gov.za

Complaints: complaints@gems.gov.za

Suggestions: suggestions@gems.gov.za

Chronic medicine: chronicauths@gems.gov.za

Chronic medicine supply: chronicdsp@gems.gov.za

Hospital: hospitalauths@gems.gov.za

HIV/Aids: hiv@gems.gov.za 

Physical Address ›

GEMS (administrative), 61 St George's Mall, Cape Town

Walk-in centres›

Please click here to view the walk-in centres' contact details.

Postal Address ›

GEMS, Private bag X782, Cape Town, 8000

Confidential HIV/Aids line ›

Tel: 0860 436 736

Fax: 0800 436 7329

PROSPECTIVE MEMBERS ›

SMS service for prospective members ›

SMS your PERSAL/PERSOL number to 083 450 4367 and a GEMS call centre agent will call you at a convenient time.

Email: join@gems.gov.za

HEALTHCARE PROVIDERS ›

Enquiries ›

GEMS Call Centre: 0860 436 777

Fax: 0861 00 4367

Email: enquiries@gems.gov.za

HR PRACTITIONERS ›

Enquiries ›

Email: premiums@gems.gov.za

MEDIA ›

Media enquiries can be referred to Martina Nicholson Associates.

Email: martina@mnapr.co.za



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